Renewing or Cancelling Mailboxes

Greenmor Mail subscriptions are not auto-renewed. You are in full control of your mailbox lifecycle—from renewal to cancellation.

Notes:
A. Renewal Policy:
1. Each mailbox is valid for 1 year from the date of purchase.
2. Greenmor Mail does not support automatic renewals.
3. You must manually renew your mailboxes each year to keep them active.

B. Things to Know Before Cancelling or Replacing:
1. If you cancel a mailbox before its expiry, no refund will be issued.
2. If you delete a mailbox and create another one in its place, the unused tenure is not transferable.
3. Always take a POP3 backup of your emails before deleting a mailbox.
4. Once deleted, the mailbox and its data cannot be recovered.

Step 1:
Visit: admin.greenmormail.com
Log in using your Greenmor Mail admin credentials. These are different from your mailbox login credentials.

Step 2 (Renew):
Select the mailboxes you wish to renew.
Click Renew and proceed with the payment.

Step 2 (Cancel):
Select the mailbox you want to remove.
Click Delete.

Important:

• Renewals apply from the original expiry date, not the date of payment.
• You will receive reminder emails before expiry—make sure your admin email is up to date.