Creating and Managing Email Aliases on Greenmor Mail

Step 1:
Understand Email Aliases

  • An alias is not a separate mailbox—it forwards incoming mail to your chosen mailbox.
  • You cannot log in directly with an alias address.
  • Aliases share the same storage and sending limits as the primary mailbox.

Step 2:
Adding an Alias

  • Go to admin.greenmormail.com.
  • Log in with your admin credentials (not mailbox credentials).
  • Click Add Alias.
  • Enter the alias name (e.g., support, or yourname).
  • Select the domain where you want to add an alias.
  • Assign the alias to the mailbox that should receive the emails.
  • Save your changes.

Step 3:
Managing Aliases

  • To delete or reassign an alias, return to admin.greenmormail.com and click Overview.
  • Select the domain where the alias is present.
  • Activate/deactivate or delete aliases as needed.

Emails already received via the alias will remain in the mailbox, even if the alias is later removed.

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