Deleting or Changing a Mailbox on Greenmor Mail

Step 1:
Things to Know Before Deleting or Changing

• Mailboxes are subscribed annually — unused tenure is not refundable or transferable.
• Once deleted, a mailbox cannot be recovered and all data will be lost.
• Always take a POP3 backup of your emails before deletion.

Step 2:
Deleting a Mailbox

• Log in to admin.greenmormail.com with your admin credentials (not mailbox login).
• Select the mailbox you want to delete.
• Click del button.
• Confirm deletion after ensuring you’ve backed up important emails.

Step 3:
Changing a Mailbox
If you want to update a mailbox (e.g., change john@yourdomain.com to info@yourdomain.com):

• Follow the process of deleting the mailbox as said above.
• After successful deletion of an exisitng mailbox, you’ll have the option to Add Mailbox without paying for a new a mailbox.
• Configure the details of your new mail address.
• Save changes.
• The pending subscription duration of the deleted mailbox will be transferred to the new mailbox.